Delivery and shipping
How much is the cost of delivery in Australia?
Delivery to all addresses in Australia is FREE and will be sent via our choice of courier or Australia Post.
Do you deliver to international locations?
We currently deliver to 25 countries listed below and shipping costs are calculated based on your delivery location and presented during your check out process.
Countries TRM currently delivers to are
- Asia Pacific:
- China, Hong Kong, Malaysia, Republic of Korea (South Korea), New Zealand; Singapore
- Belgium, Croatia, Denmark, Estonia, France; Germany, Hungary, Ireland, Lithuania, Malta Netherlands, Poland, Portugal, Slovenia, Spain, Sweden, UK
- North America:
How long does delivery take?
All successfully placed orders are dispatched within 48 hours and delivery is anticipated between 2-7 working days in Australia and 3-10 working days internationally.
Do you deliver to Post Office boxes?
Yes, we deliver to Post Office boxes throughout Australia.
Does the delivery charge cover insurance?
TRM does not offer an insurance option at this stage.
If I order multiple items, is it just 1 standard postage charge or is it per item purchased?
Yes, postage is charged per order, not per item ordered. Please note there is a maximum of 5 items per order.
Can I change my delivery address after my order has been confirmed?
Once your order is confirmed it is already being processed and unfortunately, we are not able to make any changes to your delivery address.